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Cindy Johnson

BCPA, CSA

Patient Advocate Agency

Board-certified patient advocate helping patients and families navigate complex healthcare, aging, care coordination, and major healthcare decisions

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About This Advocate

Compassionate Guidance, Real Solutions

Cindy Johnson is a Board-Certified Patient Advocate and Certified Senior Advisor® with more than 20 years of experience in healthcare, patient advocacy, care coordination, and senior care. As founder and CEO of Patient Advocate Agency, Cindy helps individuals and families navigate complex healthcare, coordinate care among doctors and specialists, support aging parents and loved ones, and make informed decisions during difficult healthcare situations.


Her experience also includes medical billing and insurance advocacy, treatment research, healthcare navigation, and helping families evaluate appropriate care options.


Cindy serves clients throughout Palm Springs, the Coachella Valley, and Southern California in person, with virtual patient advocacy available nationwide.



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Professional Snapshot

Business Name

Patient Advocate Agency

Years of Experience:

20

Certifications / Designations

Certified Senior Advisor

Board Certified Patient Advocate

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How I Can Help

Personalized Support for Your Healthcare Journey

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My Services

Care Facility & Housing Guidance

Locates and compares assisted living, memory care, nursing facilities, and other housing options.

Senior Care Planning

Assesses changing needs and helps plan appropriate care, services, and support for older adults.

Medical Billing & Insurance

Reviews medical bills, insurance claims, coverage issues, denials, and appeals.

Care Coordination & Management

Organizes providers, appointments, care plans, and ongoing support, including long-distance care.

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Experience With

Multiple & Complex Medical Conditions

Dementia & Cognitive Decline

Cancer & Serious Illness

Neurological Conditions

Aging Alone & Limited Family Support

Aging at Home With Increasing Care Needs

Assisted Living, Board & Care & Memory Care

Skilled Nursing & Rehabilitation Facilities

Meet This Advocate

Insights From This Advocate

September 22, 2026

Choosing a care facility for a parent or loved one is often one of the most emotional and overwhelming decisions a family will face.

Choosing a Care Facility for a Love One

September 21, 2026

Caring for aging parents is one of life’s greatest acts of love — and sometimes, one of its hardest.

How to Help Aging Parents Manage Their Medical Care

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Where I Serve

Local Support. Broader Reach.

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In-person services are available in Palm Springs and surrounding Coachella Valley communities. Virtual advocacy is available throughout California.

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Trust & Transparency

Clear information to help you make an informed choice

We believe you deserve transparency.  Here is what you need to know about this Advocate's disclosure and how our Directory works.

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Referral & Commission Disclosure

Advocates may use different business and compensation models. There is no single right approach; what matters is transparency.

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No referral or commission compensation reported.

This advocate reports that they do not receive referral fees, placement fees, commissions, or other compensation from businesses or organizations connected with their recommendations or referrals.

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Directory Notice

Profile information is provided by the advocate and self-reported.

The Independent Patient Advocate Directory does not verify credentials, licenses, professional history, criminal background, or other profile information unless a specific verification is expressly stated. Inclusion in the Directory does not constitute an endorsement, recommendation, or guarantee of an advocate’s qualifications, services, availability, or results. Consumers are encouraged to independently evaluate an advocate and verify any credentials, licenses, experience, compensation arrangements, and other information important to their decision before engaging services.

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