



Cindy Johnson
BCPA, CSA
Patient Advocate Agency
Board-certified patient advocate helping patients and families navigate complex healthcare, aging, care coordination, and major healthcare decisions

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About This Advocate
Compassionate Guidance, Real Solutions
Cindy Johnson is a Board-Certified Patient Advocate and Certified Senior Advisor® with more than 20 years of experience in healthcare, patient advocacy, care coordination, and senior care. As founder and CEO of Patient Advocate Agency, Cindy helps individuals and families navigate complex healthcare, coordinate care among doctors and specialists, support aging parents and loved ones, and make informed decisions during difficult healthcare situations.
Her experience also includes medical billing and insurance advocacy, treatment research, healthcare navigation, and helping families evaluate appropriate care options.
Cindy serves clients throughout Palm Springs, the Coachella Valley, and Southern California in person, with virtual patient advocacy available nationwide.

Professional Snapshot
Business Name
Patient Advocate Agency
Years of Experience:
20
Certifications / Designations
Certified Senior Advisor
Board Certified Patient Advocate

How I Can Help
Personalized Support for Your Healthcare Journey

My Services
Care Facility & Housing Guidance
Locates and compares assisted living, memory care, nursing facilities, and other housing options.
Senior Care Planning
Assesses changing needs and helps plan appropriate care, services, and support for older adults.
Medical Billing & Insurance
Reviews medical bills, insurance claims, coverage issues, denials, and appeals.
Care Coordination & Management
Organizes providers, appointments, care plans, and ongoing support, including long-distance care.

Experience With
Multiple & Complex Medical Conditions
Dementia & Cognitive Decline
Cancer & Serious Illness
Neurological Conditions
Aging Alone & Limited Family Support
Aging at Home With Increasing Care Needs
Assisted Living, Board & Care & Memory Care
Skilled Nursing & Rehabilitation Facilities
Meet This Advocate
Insights From This Advocate

Where I Serve
Local Support. Broader Reach.

In-person services are available in Palm Springs and surrounding Coachella Valley communities. Virtual advocacy is available throughout California.

Trust & Transparency
Clear information to help you make an informed choice
We believe you deserve transparency. Here is what you need to know about this Advocate's disclosure and how our Directory works.

Referral & Commission Disclosure
Advocates may use different business and compensation models. There is no single right approach; what matters is transparency.

No referral or commission compensation reported.
This advocate reports that they do not receive referral fees, placement fees, commissions, or other compensation from businesses or organizations connected with their recommendations or referrals.

Directory Notice
Profile information is provided by the advocate and self-reported.
The Independent Patient Advocate Directory does not verify credentials, licenses, professional history, criminal background, or other profile information unless a specific verification is expressly stated. Inclusion in the Directory does not constitute an endorsement, recommendation, or guarantee of an advocate’s qualifications, services, availability, or results. Consumers are encouraged to independently evaluate an advocate and verify any credentials, licenses, experience, compensation arrangements, and other information important to their decision before engaging services.

