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Wheat Field

Care Coordianation Case Management Safe Discharge

Because great care doesn’t happen by chance — it happens through coordination, compassion, and communication.  

 

​Let's start a conversation today - 

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 - Cindy Johnson, BCPA, CSA

The Path to Peace of Mind Starts Here.
Growth

We guide and organize every step of your healthcare journey with experienced, hands-on coordination that brings calm and confidence to the process.

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Our Case Management & Coordination Services Include:

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  • Collecting and organizing medical records for easy access

  • Reviewing and clarifying treatment plans

  • Communicating with all healthcare providers and specialists

  • Coordinating transitions of care between hospital, home, and rehab

  • Scheduling appointments and following up on next steps

  • Reviewing and negotiating medication costs

  • Researching and establishing your ideal care team

  • Securing second opinions and specialist referrals

  • Coordinating hospital stays and discharge planning

  • Helping you understand your patient rights and care options

We Support Every Kind of Caregiver

Adult Children Supporting Aging Parents:

Caring for aging parents can be emotionally and logistically overwhelming. We coordinate the full continuum of care — including Alzheimer’s, Parkinson’s, cardiac, palliative, and cancer care — ensuring your loved one receives consistent attention from trusted providers and facilities.

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Parents & Family Caregivers:

If you’re caring for a spouse or child, we’re your behind-the-scenes partner. From booking appointments to managing medical files, we make the healthcare side of caregiving simpler and more manageable.

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Busy Professionals:

Balancing work and health responsibilities shouldn’t mean sacrificing either. We coordinate your appointments, communicate with your doctors, and handle the paperwork — so you can stay focused on what matters most.

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Transitions of Care & Discharge Planning

Leaving a hospital or rehab facility can be one of the most stressful parts of recovery. We ensure that your transition — whether to home, inpatient rehab, assisted living, or skilled nursing — is safe, seamless, and fully supported.

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We communicate with your care providers, coordinate home health services, and make sure medications, follow-ups, and supplies are ready before discharge day.
You’ll leave with a clear plan, not uncertainty.

Moving Forward with Confidence

You don’t have to do this alone. We’ll help you make sense of your care, communicate with your providers, and move forward with confidence, clarity, and peace of mind.


Let’s create a care plan that works for you — and with you.

Tropical Flower

Why Choose The Patient Advocate Agency

  • 20+ years of nursing and care management experience

  • Proven results coordinating complex, multi-provider cases

  • Trusted relationships with physicians, hospitals, and care facilities across California

  • Deep understanding of patient rights and healthcare systems

  • Compassionate, confidential, and personalized support

Our Promise

We promise to bring clarity, coordination, and compassion to every step of your care.

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From managing appointments and communicating with your providers to ensuring you receive the medical care, attention, and support you truly need, The Patient Advocate Agency stands beside you — guiding every detail, protecting your best interests, and giving you the confidence to move forward with peace of mind.

 

You focus on healing — we’ll take care of the rest.

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