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Wheat Field

Board and Care
Assisted Living
Skilled Care
Hospice

“Every family deserves clear guidance and genuine compassion when choosing care. My role is to make the process simple, transparent, and centered entirely on your loved one’s well-being.”
 

— Cindy Johnson, BCPA, CSA
 

The Path to a New Home For Your Loved One Starts Here With Us
Growth

Finding the Right Care — With Integrity and Compassion

Choosing the right care setting for yourself or a loved one is one of the most important — and emotional — decisions you’ll ever make. With hundreds of facilities and countless details to consider, the process can feel overwhelming.


At The Patient Advocate Agency, we make it easier, clearer, and entirely centered on your best interests.

We locate, evaluate, and recommend the best Board & Care homes, Assisted Living communities, Skilled Nursing facilities, and Hospice programs based on medical needs, budget, insurance coverage, and personal preferences.


Every recommendation is backed by first-hand research, transparent communication, and professional advocacy.

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How We Help

The Patient Advocate Agency completes coordination of care from start to finish — whether you’re in the Coachella Valley or working with us virtually from across the country.

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For Local Clients (Palm Springs and surrounding areas):

  • In-person facility tours, evaluations, and recommendations

  • Coordination of transitions from home or hospital to the new setting

  • Attendance at care meetings with facility staff and physicians

  • Regular on-site visits to monitor well-being and quality of care

  • Weekly updates to family members on progress and any concerns

For Clients Outside the Area:

  • Virtual care consultations and facility research

  • Coordination of complete care plan implementation

  • Scheduling medical appointments and transportation

  • Managing transitions, personal items, or moves

  • Ongoing communication with family members through secure updates and reports

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Continuous Oversight & Family Communication

Once placement is complete, we remain your ongoing advocate.
We monitor care quality, attend meetings, and communicate regularly with facility staff, doctors, and family members — ensuring your loved one’s needs are always understood and addressed.

Families receive weekly updates and prompt notifications of any changes, providing reassurance and transparency at every stage.

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Our Ethical Difference — Saving Clients Thousands

Unlike most placement agencies, we never accept referral fee from care facilities.


As Board-Certified Patient Advocates, we believe your trust and financial well-being come first.


Instead of taking a referral fee, we negotiate that amount as a direct discount for you — often saving our clients up to one full month’s rent, amounting to thousands of dollars in savings.

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This commitment to transparency and ethics makes The Patient Advocate Agency uniquely positioned to deliver both value and integrity in every care decision.

Tropical Flower

Why Choose The Patient Advocate Agency

Finding the right care is a big decision — and you deserve guidance you can trust.


At The Patient Advocate Agency, we combine experience, compassion, and ethics to make the process clear, affordable, and focused entirely on your loved one’s well-being.

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Experience You Can Trust

With over 20 years in nursing and patient advocacy, we understand the complexities of care planning, transitions, and facility selection. Every recommendation is based on professional insight — never commissions.

Ethical, Commission-Free Support

Unlike typical placement services, we never accept facility commissions.
Instead, we negotiate direct discounts for our clients, often saving up to one month of rent — thousands in real savings.

Complete Coordination & Oversight

We handle everything — from evaluating facilities and arranging transitions to attending care meetings, scheduling visits, and keeping families informed every step of the way.

Choose integrity. Choose experience. Choose peace of mind.
Choose The Patient Advocate Agency.

Our Promise

We’ll help you find the right care, protect your loved one’s best interests, and ensure every decision brings comfort, dignity, and peace of mind — without hidden costs or conflicts of interest.

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Schedule a Free Care Consultation -
Let us help you find the best care, with complete confidence and trust.

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